P-EBT Frequently Asked Questions:
New: Q. What school year is this benefit for?
A. The P-EBT benefit was enacted with the Families First Coronavirus
Response Act. It adds to the free or reduced-priced meals your child
would get if their school was not closed due to the COVID-19 pandemic.
That was for the 2019-2020 school year. An extension has been added. It
is for school year 2020-2021. It is for the months of August and
September.
New: Q. Will P-EBT be extended for the new school year of 2020-2021?
A. Yes. P-EBT will be extended. That is for school year 2020-2021. It is
only for August and September. It is only for the dates that school was
in session.
New: Q. How much will the P-EBT amount be per child for the 2020-2021 school year months of August and July?
A. The benefit amount is calculated at $5.86 per child. It is for each
day the child was 100 percent virtual in school. That is until the
school instituted a hybrid-school model for August and September.
Schools in New Mexico had various start dates. They implemented the
hybrid model at different times. Therefore each school site will have a
different P-EBT benefit amount.
New: Q. How much will the P-EBT amount be per child for the 2020-2021 school year months of August and July?
A. The benefit amount is calculated at $5.86 per child. It is for each
day the child was 100 percent virtual in school. That is until the
school instituted a hybrid-school model for August and September.
Schools in New Mexico had various start dates. They implemented the
hybrid model at different times. Therefore each school site will have a
different P-EBT benefit amount. Please see the attached spreadsheet.
New: Q. Why are P-EBT amounts different for each kid?
A. P-EBT amounts depend on the start date of each school that the child attends.
New: Q. Will the 2020-2021 school year P-EBT go onto my SNAP? Or will it go on my TANF EBT card?
A. No. A P-EBT card will be mailed. The benefits will go on that card.
New: Q. Will I get a new P-EBT card if I already got one in the last school year?
A. No. If you have a P-EBT card, the benefits will go on that.
New: Q. How can I check that my P-EBT benefits went on my existing SNAP or Cash EBT card?
A. There are two ways to check if P-EBT benefits went onto an existing SNAP or Cash EBT card.
1. Call FIS customer service. Call 1-800-843-8303. Speak to a
customer-service agent. Ask about your deposit history for your New
Mexico SNAP or Cash EBT card.
2. Call HSD customer service. Call 1-800-283-4465. Speak to a
customer-service agent. Ask about your deposit history for your New
Mexico SNAP or Cash EBT card.
Balance inquiry only? You may call the IVR. Call 1-855-309-3766. Or check online at www.ebtedge.com.